Who We Are and How to Reach Us

We're evolvrasupremis, a professional services firm focused on brand voice and messaging development. Our office is located at No. 30, Section 1, Chenggong Rd, Taoyuan District, Taoyuan City, Taiwan 330. We operate under Taiwan's Personal Data Protection Act and related privacy regulations.

Questions about your privacy? Contact us directly at support@evolvrasupremis.com or call +886989733686. We respond to privacy inquiries within three business days.

Information We Collect

Let's be specific about what we gather and why. When you engage with our services, we collect different types of information at various stages.

Information You Give Us Directly

When you reach out for a consultation or become a client, you share information with us. This typically includes:

• Your name, business role, and contact details (email, phone number)
• Company information including business name, industry, and size
• Details about your brand, current messaging challenges, and project goals
• Payment and billing information when processing service fees
• Communication preferences and feedback throughout our engagement

Information From Your Website Visits

Our website collects basic technical data through standard web technologies. This includes your IP address, browser type, device information, and pages you visit. We use this to understand how people interact with our site and improve the experience.

We don't use extensive tracking or third-party advertising cookies. The data we collect helps us see which content resonates and where visitors spend time.

Information From Project Work

During brand voice and messaging projects, we gather substantial information about your business, audience, competitors, and market positioning. This includes documents you share, insights from interviews, and research we conduct on your behalf.

How We Use Your Information

We use the information we collect for clear, specific purposes related to delivering professional services.

Who We Share Information With

We keep your information close, but there are specific situations where we share data with others.

Service Providers

We work with select service providers who help us run our business. This includes email hosting, file storage, payment processing, and project management tools. These providers are bound by confidentiality agreements and can only use your information to deliver services on our behalf.

Professional Collaborators

Some projects require specialized expertise. When we bring in collaborators like writers, strategists, or researchers, we share only the information necessary for their contribution. All collaborators sign confidentiality agreements before accessing client information.

Legal Requirements

If required by Taiwan law or court order, we may disclose information. We'd notify you about such requests unless legally prohibited from doing so.

Business Transfers

Should evolvrasupremis be acquired or merge with another company, your information would transfer as part of that transaction. We'd notify you beforehand and explain any changes to how your data is handled.

How We Protect Your Information

Security isn't just about technology – it's about creating systematic protection for your data.

We use encrypted connections (SSL/TLS) for all data transmission. Files are stored on secure servers with restricted access. Our team uses strong authentication methods and receives regular training on data handling practices.

Physical security matters too. Our office has controlled access, and we maintain strict policies about device usage and document handling. Project files are never accessed on public networks.

That said, no security system is completely impenetrable. We take reasonable precautions appropriate for professional services, but can't guarantee absolute security. If we ever experience a data breach affecting your information, we'll notify you promptly and explain what happened and what we're doing about it.

Your Rights and Choices

Under Taiwan's Personal Data Protection Act, you have specific rights regarding your information. Here's what you can do and how to exercise these rights.

Access Your Information

You can request a copy of the personal information we hold about you. We'll provide this within 15 days, free of charge for your first request in any calendar year.

Correct Inaccurate Information

If information we have about you is incorrect, let us know and we'll update it. For project-related information, we may need to discuss changes to ensure accuracy doesn't compromise the work.

Request Deletion

You can ask us to delete your information, though we may need to retain certain records for legal or contractual reasons. For example, we keep financial records for seven years to comply with Taiwan tax regulations.

Restrict Processing

You can request that we stop processing your information for specific purposes, like marketing communications. This won't affect data processing necessary to deliver services you've contracted for.

Object to Processing

If you believe we're processing your information inappropriately, you can object. We'll review your concern and explain our reasoning or make changes as appropriate.

How Long We Keep Your Information

We don't keep information longer than necessary, but "necessary" varies depending on the type of data and our legal obligations.

• Active Client Data: Maintained throughout our engagement and for two years after project completion to support ongoing relationship and potential future work
• Financial Records: Kept for seven years as required by Taiwan tax and business regulations
• Project Deliverables: Archived for three years to provide support and reference if needed
• Marketing Inquiries: Deleted after two years if no business relationship develops
• Website Analytics: Aggregated and anonymized after 26 months

When we delete information, it's removed from active systems and backups within 90 days. Some data may persist in archived backups for disaster recovery purposes but becomes inaccessible for practical use.

International Data Transfers

Our primary operations are based in Taiwan, but some of our service providers operate servers in other countries. When your information is transferred internationally, we ensure appropriate safeguards are in place.

Cloud storage providers we use maintain data centers in multiple jurisdictions with equivalent or stronger privacy protections than Taiwan. Email services and project management tools may process data through international networks, but are bound by contractual data protection requirements.

If you have concerns about where your information is stored or processed, contact us and we'll provide specific details about the services we're using for your project.

Children's Privacy

Our services are designed for businesses, not individuals under 18. We don't knowingly collect information from minors. If you're a parent or guardian who believes we've inadvertently collected information about a child, contact us immediately and we'll delete it.

Changes to This Privacy Policy

We update this policy occasionally to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify active clients by email and post the updated policy on our website with a new "Last Updated" date.

We encourage you to review this policy periodically. Continued use of our services after changes take effect means you accept the updated terms.

Cookies and Tracking Technologies

Our website uses minimal cookies and tracking technologies. Here's what we use and why:

Essential Cookies

These make our website function properly. They remember your preferences and help us keep your connection secure. You can't opt out of these without losing basic website functionality.

Analytics Cookies

We use basic analytics to understand how visitors use our site. This helps us improve content and navigation. These cookies don't identify you personally – they track general patterns and trends.

Most browsers let you control cookies through settings. Be aware that blocking cookies may affect how our website works for you.

Third-Party Links

Our website occasionally links to external resources or examples. We're not responsible for the privacy practices of other websites. When you click a link to another site, their privacy policy applies, not ours. We recommend reviewing the privacy policies of any sites you visit.